About Us

Collections Analyst – AR

Rimhub is a boutique managed services company offering customized remote infrastructure management solutions to telecoms and enterprises.  We excel in providing specialized services such as network operations, service provisioning, application and database management, managed security services, finance and accounting and IT help desk services.  Our goal is to continually improve our processes and service levels to improve the profitability of our clients.

Job Description:

The job profile includes assigning work to the collector, sending accounts to third party collection agencies, processing dunning/reminder letters and maintaining MIS for work completed by internal collectors.


  • Assigning task list to internal collectors
  • Quality check work completed by collectors
  • Identifying accounts that need to be written off at month end
  • Send accounts to third party collection agency
  • Sending dunning letters to accounts with overdue balances
  • Retracting accounts from third party collection agency within no fee time limit as well as regularly once payments are received
  • Performing daily mass disconnects and reactivations of overdue accounts
  • Cancelling suspended accounts and pre-suspending accounts if payments are not received
  • Maintaining monthly inventory



  • Excellent communication skills
  • Strong and accurate keyboarding skills
  • Excellent customer service and problem solving skills
  • Good attention to detail
  • Strong organizational and time management skills
  • Ability to manage several tasks at the same time and prioritise work accordingly
  • Working knowledge of Microsoft Excel and Outlook

The above description is not exhaustive and may be subject to review and amendment periodically

Qualifications & Experience

  • Min educational qualification – Graduation, B.Com preferred
  • MBA (Finance)/Post Graduates can also apply
  • 2 yrs – 3yrs of experience in Collections
  • Working experience in PeopleSoft will be an added advantage

For consideration, please send your cv to