Data Center Support

Rimhub’s data center support services can significantly improve your IT performance and reduce overheads. Our approach to service interruption avoidance is through proactive monitoring and providing responsive management. Rimhub’s highly skilled engineers help protect your assets by monitoring servers, devices, and a wide spectrum of infrastructure using the best-in-class tools. Should service interruption occur, our experts are quick to respond and minimize downtime. By making your data center support needs our responsibility, your organization not only benefits from an augmented IT support but also reduced operating costs.

When you partner with Rimhub, you determine the right mix of in-house and strategic sourcing required for your data center and we’ll support those requirements through our suite of data center support services.

Monitoring, Reporting, and Management

Rimhub can take away your strain of staffing by providing support for your mission critical systems and applications. Our certified IT professionals work around the clock to ensure that your applications are available and online to support your customers and business so that you don’t have to. Rimhub monitors, maintains, and manages:

• Servers and storage
• Applications
• Databases
• Virtualization
• Messaging

Managed Security/Unified Threat Management (UTM)

Safeguarding your valuable IT investment requires a vast amount of resources. Rimhub provides cost-effective intrusion detection and protection processes to defend your IT infrastructure. When you utilize Rimhub’s managed security services, you benefit from a team of security experts who guard, mitigate damage, and protect your business through the use of all possible defensive mechanisms: Firewall management

• Anti-virus management
• Patch management
• Vulnerability management
• Proactive penetration testing
• Application security testing

Rimhub also has the expertise to preserve and improve an organization’s overall IT security program and enterprise architecture. Avoid costly security breaches to your IT infrastructure with Rimhub’s range of managed security services. Additionally, our experts can assist with improving your overall security program that is not fully addressable by firewalls, patch management, vulnerability scanning and penetration testing.

Backup Disaster Recovery and Managed Data Support

When disaster occurs, the absence of a plan to bring operations back online can amount to massive financial losses including disruption to customers, not to mention negative reputation to your organization. Rimhub’s professional backup engineers can help you develop and implement a plan to protect your most valuable asset – your information. Additionally, Rimhub offers managed data services to backup data on your behalf according to the schedule, frequency, and other SLAs that you require. Should a disaster incident occur, Rimhub can provide quick response to help restore your data.

Managed Hosting Support

Lose the stresses of managing your own hosted infrastructure. Whether your enterprise requires a new or moving a hosting solution, Rimhub can collaborate with your IT on the process; from planning to design, integration, and implementation. Post implementation, on-going support by our certified technical and engineering teams is available as an extension to your IT team to keep your key systems that your business depends on humming.

Colocation Operations and Support

Whether your organization is expanding, migrating or consolidating data center space, Rimhub can assist with all to give you peace of mind to focus on other IT expansion initiatives. Rimhub’s colocation operations and support is not only practical but also helps reduce the cost of technical support. Rimhub’s highly trained professionals draw from a vast data center services experience to help you with:

• Installation and configuration of data center equipment
• Troubleshooting hardware, software, circuits, loops, and fiber
• Day-to-day operations and around-the-clock support

Integrate any of the above with Rimhub’s other managed services or solutions for enhanced performance and improved process and cost efficiencies.

Start your transformation with Rimhub. Contact an expert today.