Rimhub Strategic Partners
Rimhub’s Affiliation with Industry-Leading Organizations
To better serve our customers, Rimhub’s Strategic Partner Program is chartered with establishing commercial and technical relationships with recognized industry leaders in the technologies market. In collaboration with a broad range of strategic partners and professional services organizations, we offer Rimhub’s best-in-class solutions that address managed services challenges for mid-size companies and global enterprises.
CallMiner is the leading cloud-based conversational analytics solution for improving agent performance across all contact channels (voice, social, email, chat), by automating Performance Management. Unlike complex analytics that require a sophisticated fulltime analyst, CallMiner Eureka pushes actionable insights directly to the people who need and can act on the data, from the VP who manages contact centers and/or BPOs, the Supervisor who manages a team of agents, and to Agents themselves. CallMiner has solutions tailored for improving sales effectiveness, driving positive customer experience, and for monitoring compliance. For more information, visit www.callminer.com
ECG is technical consultancy for VoIP, Telecom, and Internet service providers. The technical staff at ECG have been designing and implementing carrier networks since 1995, and bring the value of their experience through troubleshooting, network integration and more. Major vendors, such as Acme Packet, BroadSoft and Metaswitch use ECG for special projects, while carriers including AT&T, TelePacific and Stage2 Networks use ECG to support their network design and operations. For more information, visit www.e-c-group.com
Equinox Information Systems offers a full range of business assurance solutions for the telecommunications industry and has served hundreds of customers worldwide since 1986. In that time, Protector has proven its ability to detect and address the various hacking iterations over its 24 years on the market. The system’s automated notification and escalation features have saved carriers hundreds of millions of dollars in fraud losses, firmly cementing its reputation in the telecom industry. For more information about the company, its staff, and full line of revenue assurance, fraud management, mediation, network analysis, and custom application development solutions, visit www.equinoxis.com
Leonid Systems makes cloud communications more salable and scalable with modular software for provisioning, end-user device and service management, and integrated lead-to-cash customer life cycle management. Over 60 telecom service providers world-wide rely on Leonid for modern, extensible back office and customer support systems that complement Broadsoft, Sonus, Cisco and other VoIP, 4G/LTE and unified communications platforms. Leonids’ modular Loki suite is a dramatic departure from traditional monolithic operational support systems, extending industry leading CRM platforms including Salesforce.com and SugarCRM to allow complete order to cash customer life cycle management. For more information, visit www.leonidsystems.com