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NOC Services

Quick overview of Rimhub’s NOC Services





Rimhub offers a comprehensive portfolio of NOC (Network Operation Center) Services which take on the challenges of end-to-end operations and management of maintaining your network. We focus on reducing your operating costs, while improving your profitability, network quality, and customer experience.

Our engineers have NOC management experience with a proven history of successfully working with both fixed and wireless telecom service providers worldwide. You can trust our experts to help you best utilize state-of-the-art process improvement techniques to reach your operational objectives.

By optimizing the efficiency and capability of your Network Management Systems, methods, processes and personnel, we ensure that your infrastructure investments provide maximum returns and are aligned with your business objectives.

Why Rimhub NOC Services?

    • Increased network uptime
    • Real-time 24×7 monitoring, control, and operations
    • Muti-vendor, multi-technology, multi-protocol support
    • Cost savings
    • ITIL compliant
    • Choice of hours – 24×7, after hours, and client-define hours

NOC Features:

    • Event monitoring and management
    • Incident management
    • Problem management
    • Change management
    • Performance management

Operations Support:

      • Level 1 – Advanced Network Monitoring
          • Fault monitoring
          • Maintenance (break/fix)
          • Asset reporting
          • Performance reporting
      • Level 2 – Basic Network Management
          • Fault monitoring, isolation, notification, and restoration
          • Maintenance (break/fix)
          • Asset reporting
          • Performance reporting
          • Configuration back-up
      • Level 3 – Advanced Network Management
          • Fault monitoring, isolation, notification, and restoration
          • Maintenance (break/fix)
          • Asset reporting
          • Performance reporting
          • Configuration back-up
          • Change management
          • Security patching
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    Client Speak

    "Rimhub IT staff are an important extension of our core team and allow PTGi to run global IT operations efficiently on a day-to-day basis. The team is responsive, diligent, and willing to go above the call of duty to make sure our IT operations are maintained at the highest level." Client VP of IT